Reactive Maintenance

When things go wrong, you need someone you can rely on to put it right. From minor issues right through to serious damage, unexpected maintenance issues need to be dealt with as quickly as possible. 27BC a reliable facilities management company are always available to support commercial properties remain operational. Problems are resolves quickly and cost-effectively utilizing a reactive property maintenance service.
Reactive building maintenance is the provision of repair work to building fabric, mechanical or electrical systems which have broken down, developed a fault or are not working as they should. From leaking pipework through to air conditioning system failure, minor works through major repairs, all reactive property maintenance works have the potential to impact a business or commercial property. B38 Group delivers mobile and reactive property maintenance. With an aim of restoring building fabric or equipment to normal working condition as part of a facilities management service.

Our services include:

  • Access to a 24/7 Helpdesk – An emergency service that can be relied on 24 hours a day, 365 days a year. The 27BC helpdesk team is available to support all clients at any hour of the day. The high-performing 24/7 helpdesk has the autonomy to make decisions responsively, meaning our clients are not waiting days to fix leaking pipes or faulty security systems.
  • National Coverage – Mobile engineers cover the entire country. A skilled, specialist workforce work alongside approved subcontractors delivering a national reactive facilities management service.
  • Quality Assured – All works completed by 27BC Facilities Management teams are completed to the highest quality. Works are always in line with statutory building compliance. Engineers with relevant accreditation and certification are dispatched in line with the works required.
  • 1 Hour Response – 27BC Facilities Management engineers action emergency and reactive works within 1 hour of the initial call out. We understand that even minor faults can cause an impact on your business. 27BC Facilities Management ensures to be onsite as quickly as possible to rectify situations to ensure the smooth running of your business.

We operate across the following sectors

  • Education facilities management
  • Sport and leisure facilities management
  • Logistics facilities management
  • Airport facilities management
  • Automotive facilities management
  • Car park facilities management
  • Hotel facilities management
  • Retail facilities management
  • Healthcare facilities management
  • Specialist environments

We provide the following emergency services:

  • Boarding of windows and doors
  • Drainage and flood damage
  • Emergency glazing
  • Joinery
  • Locksmith
  • Making safe of damaged areas
  • Mechanical and electrical maintenance
  • Plant and boiler maintenance
  • Roofing

Schedule a free consultation call to identify your requirements and get started with the best possible service for you!